Product Policy

Our Policies

At Green Banana we pride ourselves in delivering quality products for our customers and/or their recipients. We hope to exceed your expectations in providing thoughtful offerings that are truly beneficial to living well! In the unfortunate event that you are dissatisfied with your purchase, we kindly ask that you please read the return and refund policy found below. Additionally Green Banana’s Terms and Conditions can be found here.

Returns and Refund Policy

If you are unhappy with your purchase, we will accept a return of any unused products in their original packaging up to 30 days of your order. Once we receive the returned item, Green Banana Well Packs will issue a full refund, excluding shipping costs, as we are unable to refund the initial shipping cost. Please allow up to two weeks for your return to be processed. All returns must be delivered to Green Banana unused, in their original packaging, and in the condition that they were received in or the items may not be eligible for refund or may be subject to a restocking fee. We cannot be held responsible for any items that have been damaged or lost during the process of return shipment, therefore we recommend an insured and trackable mail service.

To request a refund please contact us through our customer service page stating the reason for your return in the message field provided.

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*DISCLAIMER OF LIABILITY FOR THIRD PARTY PRODUCTS: As part of our service to the customer, the Green Banana Well Packs may provide third party products. The use of third party products and services is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage you experience as a result of your use of the third party products. Any claims or warranties that is provided by a third party is provided by such third party and not by us or any of our affiliates.

**Any statements or claims about the possible health benefits conferred by any foods, supplements or products have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease. Please consult a doctor prior to making any health-related decisions

We promise 100% satisfaction. If you don’t absolutely love it, we’ll take it back!

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